Connected Devices
Keeping Individuals Safe, Independent and Connected
Deliver Continuous Monitoring and
Highly Dependable Response
Now more than ever, it’s important for seniors and vulnerable populations to be connected to care that is not only efficient but affordable and enhances their preferred lifestyle, whether at home or on the go. The simple press of a button quickly connects users with a trained care specialist who assesses the situation and connects them with the appropriate service, including sending assistance, if necessary. This timely response can make all the difference in an emergency.
We are proud to serve more than 900,000 active subscribers throughout the U.S. and Canada. Our highly dependable systems and services keep individuals safe and independent, wherever life may take them.
So Much More Than a Personal Emergency Response Systems
24/7 Monitoring
Our award-winning call center and highly trained care specialists are available 24/7/365 to assess a situation and send help when it’s needed.
Fall Detection
Enabled with fall detection technology, our devices can sense a fall* and contact an operator—even if the individual can’t press their button.
Analytics and Insights
Better understand your customers’ needs with rich insights on health, activity, and mobility levels for informed interventions and decision-making.
Check-In Service
With our concierge call center offering a friendly voice for regular check-ins, individuals never need to feel isolated in their homes.
Nutritious Food Delivery
With the simple push of a button, seniors can connect to our food service partners to receive healthy meals and groceries delivered directly to their homes.
Transportation
Whether going to the doctor or picking up a prescription at the pharmacy, seniors can easily connect to a safe ride with our reputable partners in transportation.
Support Independent Living at Home
Individuals can feel safer in the comfort of their homes with an in-home system that works with or without a landline. Just press the help button, and a trained care specialist will respond within seconds to assist with the situation.
- Compatible with landline and most VoIP phone connections
- Integrated two-way speaker
- Lightweight neck or wrist button can be worn in the shower or bath where accidents are common
- Optional fall detection pendant can call for help if a fall is detected
- Battery backup protection lets you use your system in the event of a blackout or power outage
- Landline and cellular options available
- Cellular system works on AT&T network with no cellular contract required
Support Independent Living at Home
Individuals can feel safer in the comfort of their homes with an in-home system that works with or without a landline. Just press the help button, and a trained care specialist will respond within seconds to assist with the situation.- Compatible with landline and most VoIP phone connections
- Integrated two-way speaker
- Lightweight neck or wrist button can be worn in the shower or bath where accidents are common
- Optional fall detection pendant can call for help if a fall is detected
- Battery backup protection lets you use your system in the event of a blackout or power outage
- Landline and cellular options available
- Cellular system works on AT&T network with no cellular contract required
Enable On-the-Go Independent Lifestyles
Individuals can get the help they need, wherever life takes them, with our mobile devices, which use GPS technology to identify the user’s location for fast help. It includes a handheld mobile device, lightweight bracelet or pendant buttons, carrying case, charging cradle and cord. Simply press the help button on the mobile device, bracelet or pendant, and an operator will respond immediately.
- Optional fall detection can call for help if a fall is detected
- Can be worn in the shower or bath where accidents are common
- Battery life up to four days depending on activity and usage*
- Optional help button with interchangeable lanyard or bracelet
- No landline, cellular phone or cellular contract required
- Advanced GPS with location-based services*
- One-button access to emergency help through a built-in two-way speaker
Support Active and Independent Lifestyles
The Connect America Smartwatch supports healthy, active and independent lifestyles for seniors and vulnerable populations. This stylish alternative to traditional personal emergency response systems (PERS) provides fast and easy access to assistance with the simple press of a button. The Smartwatch features step tracking and heart rate measurement to empower individuals to live their best lives while staying safe and connected.
- Automated voice prompts notify users when an emergency call is placed, the battery is low, the device is charging, and more
- GPS and Wi-Fi location technology allow us to dispatch help wherever it’s needed
- Can be worn in the shower or bath where accidents are common
- Intuitive and easily readable interface
- Simple step tracking to track daily progress and activity
- Heart rate monitor to help detect potential changes in health
Support Active and Independent Lifestyles
The Connect America Smartwatch supports healthy, active and independent lifestyles for seniors and vulnerable populations. This stylish alternative to traditional personal emergency response systems (PERS) provides fast and easy access to assistance with the simple press of a button. The Smartwatch features step tracking and heart rate measurement to empower individuals to live their best lives while staying safe and connected.
- Automated voice prompts notify users when emergency call is placed, battery is low, device is charging, and more
- GPS and Wi-Fi location technology allow us to dispatch help wherever it’s needed
- Can be worn in the shower or bath where accidents are common
- Intuitive and easily readable interface
- Simple step tracking to track daily progress and activity
Heart rate monitor to help detect potential changes in health
Offer Rapid, Reliable Response with Fall Detection
Enabled with an accelerometer and barometric sensors, our help buttons can sense a fall and contact a trained care specialist immediately—even if the individual can’t press their button. This feature is ideal for those at risk of falling, having a heart attack or seizure, or experiencing a medical emergency that might result in a fall. It provides peace of mind not just to the user but also to his or her family members.
- If a fall is detected, a signal will be sent for help
- Available on all home and mobile pendants
- Can be worn in the shower or bath where accidents are common
- Sensors measure high acceleration force from a fall
- Two-way speaker allows communication even if the individual can’t move or press their button
Manage Care Remotely with the Mobile App
The Connect America Notify mobile app is a fast and easy way for caregivers to keep an eye on all the users in their care. Individuals connect instantly to the app to update records, contact support or get real-time notifications of any emergency activity.
- Manage Multiple Users: Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.
- Receive Real-Time Notifications: Customers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.
- Connect Directly to Customer Service: Notify allows users to connect to a Customer Support Specialist right from the app, so we can troubleshoot any issues.
- Pinpoint User Location: For users with a mobile device, GPS technology can pinpoint a location for a moment in time.
- Battery Management: For home systems, receive a notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
- Update Records: Users can make updates in the app that will automatically update with customer service and the response center.
Manage Care Remotely with the Mobile App
The Connect America Notify mobile app is a fast and easy way for caregivers to keep an eye on all the users in their care. Individuals connect instantly to the app to update records, contact support or get real-time notifications of any emergency activity.
- Manage Multiple Users: Helpful for caregivers. Use the app to check and monitor multiple user profiles connected to your account.
- Receive Real-Time Notifications: Customers and emergency contacts receive real-time push notifications when calls are connected to the response center requiring assistance.
- Connect Directly to Customer Service: Notify allows users to connect to a Customer Support Specialist right from the app, so we can troubleshoot any issues.
- Pinpoint User Location: For users with a mobile device, GPS technology can pinpoint a location for a moment in time.
- Battery Management: For home systems, receive a notification if the system back-up battery is low. For mobile systems, view live battery status at any time.
- Update Records: Users can make updates in the app that will automatically update with customer service and the response center.
Deliver a Range of Services to Promote Health Equity
Connect America goes far beyond the button of your standard PERS to ensure individuals stay safe, secure, and connected to care. Our concierge call center serves as a hub for a broad range of resources and services, including:
- Emergency Medical Services (EMS)
- 24/7 Nurse Line
- Case Management
- Customer Service Support
- Family and Caregiver Notifications
- Social Determinants of Health (SDoH) Support
We partner with leading SDoH providers to enable access to meal services, social support and companionship, and on-site care. Our live agents can seamlessly incorporate your customized protocols or tailored instructions for triage.
Improve Outcomes with Connected Devices and CareSage Analytics
Results from an IRB-approved study of over 370 randomized individuals using PERS paired with CareSage analytics and tailored interventions showed a significant reduction in readmissions, emergency department visits, and overall hospitalization costs, including:
Improve Outcomes with Connected Devices and CareSage Analytics
Results from an IRB-approved study of over 370 randomized individuals using PERS paired with CareSage analytics and tailored interventions showed a significant reduction in readmissions, emergency department visits, and overall hospitalization costs, including:
%
Decrease in 90-day readmissions
%
Decrease of 180-day readmissions
%
Decrease in 180-day EMS encounters
%
Decrease in hospitalization costs
Learn More About Connect America’s Connective Care Solutions
CareSage Analytics
CareSage serves as the analytics engine for the Connect America Home™ platform, turning complex data into actionable information and insights.
Concierge Call Center
Our award-winning call center and highly trained care specialists are available 24/7/365 to connect individuals to loved ones, support services or emergency assistance.
Activity and Mobility Monitoring
Gain a better understanding of your populations’ needs with rich insights on activity and mobility trends, such as step counts and nighttime step counts for more informed decision making and interventions.